FleetCentral — Terms & Conditions

General Terms

By accessing or using FleetCentral, you confirm that you agree to and are bound by these Terms & Conditions. They apply to your use of the FleetCentral app, website, and any communication between you and us.

These Terms & Conditions are a contract between you and Resonant Technologies Limited (“FleetCentral,” “us,” “we,” or “our”), the provider of the FleetCentral app and the services accessible through it (collectively, the “Service”). In these Terms, “you” refers both to you as an individual and to any organization you represent.

If you do not agree to these Terms & Conditions, please do not use the Service. If you violate any of these Terms, we may suspend or cancel your account or block access to it.

Definitions and key terms

The following terms are used throughout these Terms & Conditions:

• Company: when these Terms mention “Company,” “we,” “us,” or “our,” it refers to Resonant Technologies Limited, based in Zambia, that is responsible for the Service under these Terms & Conditions.
• Country: where FleetCentral or the owners/founders of FleetCentral are based — in this case, Zambia.
• Device: any internet-connected device such as a phone, tablet, or computer that can be used to access FleetCentral and use the services.
• Service: refers to the service provided by FleetCentral as described in these Terms and on this platform.
• You: a person or entity that is registered with FleetCentral to use the Services — typically a professional driver or fleet manager, or the fleet organization they belong to.

License

FleetCentral grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the app strictly in accordance with these Terms & Conditions.

Restrictions

You agree not to, and you will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the app, or make it available to any third party;
• Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the app;
• Remove, alter, or obscure any proprietary notice (including any copyright or trademark notice) of FleetCentral or its licensors;
• Use the Service to submit false information, impersonate another person, or interfere with another user's or fleet's data.

Accounts and Your Fleet

To use FleetCentral you must register an account and keep your credentials secure. You are responsible for activity that occurs under your account. If you join FleetCentral through a fleet operator, that organization may manage certain aspects of your account, assign work to you, and access the entries you submit in the course of your work. You agree to provide accurate information and to keep it up to date.

Payment

In-app payments are not currently enabled. When we enable them, payments will be processed by our payment provider DPO Group (DPO Pay), which collects your payment details on its own secure hosted payment page. We do not receive or store your full card number, CVV, or banking credentials. If you sign up for any paid plan, you agree to pay the applicable fees and charges in effect at the time, and you remain responsible for any third-party fees you incur when using the Service. We may change prices and billing methods, with notice posted in the Service or sent to your organization's administrator(s).

Cancellation and Refunds

FleetCentral is a software service, not a physical product — there is nothing to ship, return, or exchange. The following applies once paid plans are enabled.

You may cancel a paid plan at any time from your account or by contacting support@resonantt.com. When you cancel, you keep access to the paid features until the end of the billing period you have already paid for; your plan then stops renewing and you are not charged again.

Fees already paid are non-refundable, and we do not provide partial or pro-rated refunds for the unused portion of a billing period, except where a refund is required by applicable law or where we have agreed otherwise in writing. If you believe you were charged in error or have a billing question, contact us and we will review it in good faith. Any refund we do issue is returned through our payment provider, DPO Group, to the original payment method.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (“Suggestions”) you provide to FleetCentral about the Service remain our property. We may use, copy, modify, publish, or redistribute Suggestions for any purpose without any credit or compensation to you.

Your Consent

By using FleetCentral, registering an account, or signing in, you consent to these Terms & Conditions.

Links to Other Websites

These Terms & Conditions apply only to the Service. The Service may contain links to other websites not operated or controlled by FleetCentral. We are not responsible for the content or practices of those websites. When you leave the Service, these Terms no longer apply, and you should read the terms and policies of any website you visit.

Changes To Our Terms & Conditions

You acknowledge that FleetCentral may stop (permanently or temporarily) providing the Service, or any features within it, at our discretion and without prior notice to you. You may stop using the Service at any time. If we change these Terms & Conditions, we will post the changes on this page and update the “Last updated” date below.

Modifications to Our App

FleetCentral reserves the right to modify, suspend, or discontinue, temporarily or permanently, the app or any service to which it connects, with or without notice and without liability to you.

Updates to Our App

FleetCentral may from time to time provide enhancements or improvements to the features and functionality of the app, which may include patches, bug fixes, updates, upgrades, and other modifications (“Updates”). Updates may modify or delete certain features. You agree that FleetCentral has no obligation to provide any Updates or to continue to provide or enable any particular features. Updates are deemed part of the app and subject to these Terms.

Third-Party Services

We may make available, or provide links to, third-party content or services (“Third-Party Services”) — for example, our cloud host, push delivery providers, sign-in providers, and (when enabled) our payment processor. You acknowledge that FleetCentral is not responsible for Third-Party Services, including their accuracy, completeness, or reliability. Your use of them is at your own risk and subject to their own terms and conditions.

Term and Termination

These Terms remain in effect until terminated by you or FleetCentral. We may, at our discretion, suspend or terminate your access at any time, with or without notice, including if you fail to comply with any provision of these Terms. You may terminate by ceasing to use the Service and deleting the app. Termination does not limit any rights or remedies available to us in case of your breach.

Intellectual Property

The app and its entire contents, features, and functionality (including all information, software, text, displays, images, and the design, selection, and arrangement thereof) are owned by FleetCentral and its licensors and are protected by Zambian and international intellectual property laws. The material may not be copied, modified, reproduced, or distributed in any way without our express prior written permission, except as expressly provided in these Terms.

Indemnification

You agree to indemnify and hold FleetCentral and its affiliates, officers, employees, agents, and licensors harmless from any claim or demand, including reasonable attorneys' fees, arising out of: (a) your use of the app; (b) your violation of these Terms or any law or regulation; or (c) your violation of any right of a third party.

No Warranties

The app is provided to you “AS IS” and “AS AVAILABLE” with all faults and defects, without warranty of any kind. To the maximum extent permitted under applicable law, FleetCentral disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. FleetCentral makes no representation that the app will meet your requirements, operate without interruption, or be free of errors. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall FleetCentral or its suppliers be liable for any special, incidental, indirect, or consequential damages (including loss of profits, loss of data, or business interruption) arising out of or related to your use of, or inability to use, the app. FleetCentral's total liability under these Terms is limited to the amount you have actually paid for the Service. Some jurisdictions do not allow the limitation of incidental or consequential damages, so the above may not apply to you.

Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and FleetCentral concerning the Service.

Governing Law and Disputes

These Terms & Conditions are governed by the laws of Zambia, without regard to its conflict-of-laws provisions, and you submit to the exclusive jurisdiction of the courts of Zambia for any dispute arising out of or relating to these Terms or the Service. Before bringing a claim, you and FleetCentral agree to first attempt to resolve the dispute informally by contacting support@resonantt.com with a written description of the dispute; we will attempt to resolve it through good-faith negotiation within 60 days before either party pursues formal proceedings.

Waiver

The failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise that right or require performance at any later time, nor shall a waiver of a breach constitute a waiver of any later breach. In the event of a conflict between these Terms and any applicable purchase or other terms, these Terms shall govern.

Amendments to this Agreement

FleetCentral reserves the right, at its discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before the new terms take effect. By continuing to use the Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use FleetCentral.

Entire Agreement

These Terms, together with the Privacy Policy, the Cookie Policy, and any other legal notices published by FleetCentral, constitute the entire agreement between you and FleetCentral regarding the Service and supersede all prior agreements between you and us. You may be subject to additional terms that apply when you use certain features of the Service.

Contact Us

If you have any questions about these Terms & Conditions, contact us:

• Via Email: support@resonantt.com
• Via Phone: +260 770 785275
• Resonant Technologies Limited, Zambia